Privacy Policy

At Feamish, your privacy and trust are our top priorities. We are committed to protecting your personal information and ensuring that your travel planning experience is safe, transparent, and enjoyable. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

We may collect the following types of information when you use Feamish:

  • Personal Information: Name, email address, phone number, billing and payment details, passport or ID information for bookings.

  • Travel Details: Destination preferences, trip dates, number of travelers, special requests, and package selections.

  • Technical Information: IP address, browser type, operating system, device information, and cookies.

  • Communication Data: Emails, chats, messages, or calls between you and Feamish support or partners.

  • Behavioral Data: How you interact with our website, app, and services to improve user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and confirm your bookings and reservations.

  • To provide personalized travel recommendations and offers.

  • To communicate important updates, travel reminders, and promotions (with your consent).

  • To improve our website, app, services, and user experience.

  • To comply with legal, tax, and regulatory obligations.

  • To prevent fraud, unauthorized transactions, or other illegal activities.

3. Sharing of Information

We only share your data with trusted parties necessary to provide services to you:

  • Travel Partners: Hotels, airlines, tour operators, and local guides to facilitate bookings.

  • Service Providers: Payment gateways, CRM tools, cloud storage providers, and marketing platforms.

  • Legal Authorities: When required by law or to protect our rights.

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement strict technical, administrative, and physical safeguards to protect your data. This includes:

  • SSL encryption for all sensitive transactions.

  • Secure servers and databases with limited access.

  • Regular audits and security monitoring.

Please note: While we strive to protect your data, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Feamish uses cookies, web beacons, and similar tools to:

  • Improve website navigation and functionality.

  • Remember user preferences and settings.

  • Track usage patterns to provide personalized recommendations and offers.

You can manage or disable cookies in your browser settings, though some features of the site may be limited.

6. Your Rights

You have the right to:

  • Access your personal data stored with Feamish.

  • Request corrections or updates to your information.

  • Opt out of promotional emails and marketing communications.

  • Request deletion of your personal data or account, subject to legal and regulatory requirements.

  • Withdraw consent for data processing where applicable.

To exercise any of these rights, contact us at privacy@feamish.com.

7. Children’s Privacy

Feamish services are intended for users aged 18 and above. We do not knowingly collect personal information from children. If we discover we have collected data from a child without parental consent, we will take steps to delete it promptly.

8. Third-Party Links and Services

Our website may contain links to third-party websites, apps, or services. Feamish is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third parties you interact with.

9. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. After this period, your data will be securely deleted or anonymized.

10. International Data Transfers

If you are accessing Feamish from outside our home country, please note that your data may be transferred and stored on servers located in other countries. We ensure such transfers comply with applicable data protection laws.

11. Policy Updates

Feamish may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review the Privacy Policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us:

📧 Email: sales.oman@feamish.com
📞 Phone: 91 99461 94322
📍 Address: Al Mabelah, Al Seeb, Muscat – Oman